Application and scope review
The first step is to understand the organisation, applicable standard, locations, team size and certification goals so the engagement is correctly defined.
- Capture business profile and certification objective
- Clarify applicable edition and exclusions
- Confirm sites, departments and support functions
Readiness and documentation check
Policies, procedures, mandatory records and implementation evidence are reviewed to identify readiness gaps before the formal audit path begins.
- Gap analysis against the selected framework
- Action tracking for missing controls or records
- Management ownership of responsibilities
Audit coordination and closure
Audit planning, observation management and corrective-action closure are handled in a structured way so decisions move faster and with less uncertainty.
- Stage planning and team preparedness
- Non-conformity response support
- Certificate issue and surveillance planning