Core information required
The contract package should identify the organisation, legal structure, certification scope, sites and key contact persons.
- Legal name and registered address
- Scope statement and applicable processes
- Primary contact details and authorised signatory
Operational and site details
Audit planning improves when working shifts, outsourced activities, support functions and headcount are shared at the beginning.
- Number of employees and shifts
- List of sites or branches in scope
- Critical outsourced functions or shared services
Submission quality
Accurate, updated information reduces back-and-forth and helps move the review stage into scheduling more quickly.
- Avoid incomplete fields
- Attach current support documents
- Inform changes before audit scheduling
